Job Board Title:
Universal Banker

Post Date
4/9/2024

Expiration Date
7/8/2024

Details:
SUMMARY OF JOB RESPONSIBILITIES
Under general supervision, responsible for providing a high quality of customer service while performing
a wide variety of services such as opening new deposit accounts, teller transactions, assisting customers
with questions, changes, or concerns regarding new or existing accounts. Responsible for opening and
closing the bank facility. Cross-sells various Bank products.

ESSENTIAL FUNCTIONS AND JOB RESPONSIBILITIES
1. Represents the Bank to customers in a courteous and professional manner. Provides prompt, efficient
and accurate service in processing requests and transactions.
2. Perform teller functions, such as processing deposits, withdrawals, loan payments, stop payments,
selling bank official items and processing account holds within established bank procedures.
3. Opens a variety of business and consumer accounts after determining the customer’s needs. Explains
various account and ownership options, providing the counseling necessary to meet the stated needs
and obtaining the required information. Familiar with all products and services offered by the Bank.
4. Responsible for opening and closing the bank facility.
5. Process mail, closing checking, savings, CDs and IRAs, ordering checks, and change of address.
6. Handles all aspects of Electronic Banking products, such as Internet Banking, Cash Management,
Prime Sweep, and Analysis; screens clients for ATM and Debit cards.
7. Completes a variety of reports related to banking transactions.
8. Resolves a variety of customer complaints and inquiries; maintains contact with customer through
telephone or written communication, as required.
9. Perform ATM functions, such as processing daily transactions, cash replenishment and balancing.
10. May perform related duties as assigned or as the situation dictates.


Qualifications:
1. Comply with all requirements, policies and procedures of the Bank Secrecy Act (BSA) and attend all
mandatory BSA training as needed for this position. Additionally, required to complete all required
compliance and regulatory training, not limited to BSA. Managers are responsible to ensure
staff/departmental attendance.
2. Two years of banking related experience preferred.
3. Previous customer service skills.

Comments:
Bank of Belleville is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified
applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability
or veteran status, among other factors.

Employer:
Bank of Monroe County
Contact:
Angie Eckart

Address:
813 N Market
Waterloo, IL 62298

Work Phone:
(618)444-5911

Email:
angie.eckart@bankofbelleville.com

Website:
www.bankofbelleville.com